In the for-profit sector, customers provide revenue that covers the cost of providing the products and services they buy. In the nonprofit world, the beneficiaries of nonprofit services usually provide little, if any, of the revenue to fund the services they receive.
Despite this distinction, nonprofits must think like for-profit organizations when it comes to negotiating if they want to fully recover their costs. Of course, gratitude towards funders is critical, but thankfulness can’t stop us from having honest discussions about expenses. This is even more critical with recent years’ budget and economic pressures on government funders
and private donors. After all, success is defined not only by providing needed services, but also by continuing to do so year after year.
Author Laurie Tarpey
Edited by Meredith Jones
Cover art and book design by Jessica Gladback and Kailie Holt